Metroland Media

  • Scarborough Mirror

    Job Location(s) CA-ON-North York
    Posted Date 1 month ago(6/20/2018 12:29 PM)
    Job Title
    Inside Sales Representative - Team Lead
    Job Category
    Job Type
    Full Time
    Number of Positions




    Metroland Media is a dynamic media company delivering vital business and community information to millions of readers across Ontario each week. Metroland Media Toronto is comprised of six different newspapers, various specialty products and the website that all serve the diverse neighbourhoods that make up the City of Toronto. Our strength is our connection to our communities. As one of the largest community newspaper publishers in North America, we have one of the country’s strongest editorial forces and most advanced distribution network. We publish thousands of articles, events, sports news and local sales and specials across our footprint every week. Our unmatched market reach enables us to assist tens of thousands of businesses every year connect to local consumers in their communities.




    Want help lead a team build great businesses and partnerships in our community? Want to mentor and develop an amazing team of entrepreneurial, passionate people in a fast-paced environment? If the answer is yes, then Metroland Media is looking for you! Our team is growing and we are in need of a dynamic Inside Sales, Team Lead. Reporting to the Advertising Manager, you will work collaboratively with a wide range of print and online products across the division to lead, build and grow our inside sales team to reach and exceed performance and revenue objectives.



    • Develop marketing plans for the year and key campaign periods
    • Develop and manage team revenue goals and KPIs
    • Plan and execute tactics to prospect new customers
    • Manage the loyalty and engagement process for existing customers
    • Contribute to idea generation and execution of sponsorships and media campaigns
    • Develop trade marketing materials to help sales bring on new clients
    • Engage in promotional partnerships to reach new audiences
    • Develop measurable, quotas for the team and team members
    • Provide required reporting for the department and ensure department policies and procedures are being adhered to
    • Coach, counsel, motivate and provide feedback to the inside sales representatives
    • Create and implement new inside sales features with a multimedia approach
    • Prospecting, selling, follow up order entry, artwork design and proofing to final customer satisfaction 
    • Making a minimum of 70 calls per day initially until a solid client list is developed
    • Prospect and develop accounts by researching local businesses and advertisers’ marketing by utilizing competing publications, social media, digital products, and any dormant accounts
    • As part of this role, you will be required to handle credit card information. Metroland Media is PCI compliant company, and requires people in this role to take PCI training to handle cards in a safe and compliant manner 


    • Degree or Diploma in Business, Marketing or in related field
    • Minimum 3 years of experience in both sales and customer service
    • Experience with implementing sales and marketing practices across a broad spectrum of platforms
    • Strong customer focus with excellent sales presentation skills
    • Self-starter with the determination to be successful and possess the ability to work with and exceed targets
    • Effective communication, both written and verbal and a competent listener
    • Excellent organizational and time management skills
    • Ability to make quality decisions in a fast-paced, deadline-oriented environment
    • Creative thinker that is comfortable with learning on the fly




    Metroland is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, Metroland will endeavor to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling your interview.



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