Metroland Media

  • Hamilton Spectator

    Job Location(s) CA-ON-Hamilton
    Posted Date 2 weeks ago(1/2/2019 10:30 AM)
    Job Title
    Credit Administrator
    Job Category
    Job Type
    Full Time
    Number of Positions



    Metroland Media is a dynamic Media Company delivering vital business and community information to millions of readers across Ontario each week. With a healthy product offering in-print, online, trade shows and distribution networks, no target is unreachable. We are Ontario's largest and most successful community news and information source, provides local news and multi-media marketing solutions in Canada's heartland.


    Metroland's diverse array of on-line products are visited by over 4 million unique visitors each month and print products are in the hands of more than 4.5 million customers a week. We continuously bringing new and acquired online products to market in order to provide our customers with a one-stop, comprehensive marketing solution. To connect with us, visit




    We are looking for a hard working individual that is interested in a full time position as a Credit Administrator. This position is responsible for top-rate customer service to clients, establishing credit ratings, limits, and monitoring credit extensions. They will also complete monthly collection calls in a professional manner from an established list. Reporting to the Credit Manager, this position resides at our Hamilton location.



    • Provide excellent customer service in addition to building and maintaining positive relationships with clients and internal customers.
    • Establish credit ratings, limits and monitor credit extensions.
    • Strong negotiation skills.
    • Complete monthly collection calls to ensure that company revenue is received in a timely manner.
    • Work within a team environment.  
    • As part of this role, you will be required to handle credit card information. Metroland Media is a PCI compliant company and requires people in this role to take PCI training to handle cards in a safe and compliant manner.


    • Experience in Credit and Collections.
    • Basic experience in Accounting or equivalent Educational Background.
    • Strong communication skills both written and verbal as well as a competent listener.
    • Proficient computer skills in Microsoft Word and Excel.
    • Effective organizational skills, ability to manage time and prioritize tasks appropriately. Ability to excel in a fast-paced, deadline driven and demanding environment.
    • Customer focused professional with strong interpersonal skills.



    Metroland is committed to accessibility in employment and to ensuring equal access to employment opportunities for candidates, including persons with disabilities. In compliance with AODA, Metroland will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify the hiring manager upon scheduling your interview.


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